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A large system test can consist of hundreds or even thousands of test cases, making it difficult to report results to management in a meaningful way. We typically use summary metrics, but they don't always present a clear picture.

Adapting the Convergys's Advance Data-Driven Techniques (ADDT) process, the company has successfully automated testing of XML APIs.

Don't settle for rerunning the same automated test cases over and over again. Instead, get more mileage out of your automation!

New test approaches and methods can temporarily disrupt your testing department's productivity, often making it tough to get these new approaches embraced by senior management and accepted into test teams.

In this era of economic uncertainty there is one thing you can count on--IT companies looking out for their bottom lines. In this week's column, software developer Matthew Heusser explores why American companies are increasingly sending IT jobs overseas and what the U.S. industry can do to adapt to this employment exodus.

What makes configuration management (CM) professionals so unique? Is it the way we can view a complex task and break it down into meaningful activities? Is it the way we can bring some level of order to chaos? Is it that we not only want to understand the details on how things work, but we also like to understand the big picture? Is it our need to improve our environment? Or is it the way we persevere at difficult tasks in trying to bring together the pieces that comprise our deliverables?